Contact
For product questions, bug reports or purchase issues, email support@growward.app. When reporting a bug, please include your Android version, Growward app version and a short description of what happened. Do not send passwords, full payment card details or other unnecessary sensitive information.
Does Growward require an account?
No. Core use does not require a Growward account. Your challenges, skill sessions, day ratings and main progress history are designed to stay locally on your device.
What happens if I uninstall the app?
Locally stored progress data may be removed when you clear app data or uninstall Growward. If you want a separate copy, use backup/export before removing the app. Restoring PRO and restoring your progress data are separate things.
How do reminders work?
If reminders are enabled, Growward uses Android notifications according to the schedule you configure. Notification permission can be changed in Android settings.
How much is Growward PRO?
For direct purchases offered in Russia, Growward PRO is a one-time Lifetime purchase for 399 RUB. There is no subscription and no automatic renewal. International purchase options are being prepared separately.
How do I restore PRO?
Use the same email address that was entered during purchase. Growward sends a one-time verification code to that email. After successful verification, your Lifetime entitlement can be activated on the current device. One purchase supports up to three active devices at the same time.
I did not receive the restore code
Check the email address, spam and junk folders, then wait a few minutes before requesting another code. If the problem continues, contact support@growward.app from the purchase email when possible.
Does restoring PRO restore my challenges and statistics?
No. PRO restore restores the paid entitlement only. Your challenges, practice history and day ratings are local data. Use Growward backup/export if you need to move that progress data to another device.
Where can I report a privacy issue?
Email support@growward.app and include “Privacy” in the subject.